Order cancellation
All orders can be cancelled until they are delivered or service is started. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the seo process has started, it can no longer be cancelled.
Refunds
We understand that sometimes purchases of digital products don’t go as planned. When that happens, we’ll help you request a refund.
Refunds are typically issued for requests meeting the following criteria:
- Requests are made within 14 days of the purchase date
- Requests are for service in which you haven’t accumulated a significant amount of time
Note As a limited exception, digital products may be eligible for a refund within 30 days if you’re unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
Be aware that submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the above criteria.
If the refund request is approved, you’ll see it being processed on your account, and you’ll no longer be able to access the our product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.
Check out additional eligibility details, guidelines, and resources below.